INFO
Exchange Policy
We offer exchanges within 7 days of delivery.
To be eligible
• The piece must be unworn
• In original condition
• In original packaging
We do not offer refunds.
If you would like to exchange your item for a different size or style, please contact us within 7 days at
contact@gemore.co
Customers are responsible for return shipping unless the item arrived damaged or incorrect.
Processing Time
6–12 business days
Each piece is prepared in small batches to ensure premium quality and hand-checked finishing.
Shipping
Worldwide delivery with tracking.
Orders over 300€ ship free.
Delivery time depends on the destination.
Care
Our VVS moissanite stones carry a lifetime clarity guarantee. They will never become cloudy.
To maintain the beauty of both the stones and the 18k white gold vermeil finish, clean your piece with warm water and a soft cloth.
Avoid chemicals, perfumes, and rough surfaces to preserve the shine and plating.